First, decide what types of items you want to rent out. Popular rental categories include party and event supplies, furniture, tools and equipment, and more. Pick a specific niche so you can cater your inventory and marketing to that target audience.
Look for a retail space in an area that is convenient for your target customer, and be sure it is scalable for your inventory as it grows. Don’t be afraid of competition - proximity to your competitors can bring you additional customers!
Buy quality items in your niche and include mainstream brands people will recognize like Honda or Bosch. Grow your inventory over time as your customer base expands, and rotate stock by selling off used inventory periodically. It is important to repair and maintain your equipment to get the most ROI. MTA’s Parts Breakdown guide is a handy resource to find and order the exact part your equipment needs.
A good website is crucial for marketing your business and highlighting your rental offerings to potential customers. Invest in professional website design to drive online traffic, and help users find what they are looking for by including detailed product descriptions, pricing, and online reservation capability.
It is important to get the word out locally through traditional and digital marketing. Print flyers and coupons to hand out, ask neighboring stores to display a stack, and advertise in local newspapers and magazines. Leverage social media by creating active business profiles on platforms like Facebook, Instagram, and LinkedIn.
Professional associations offer education, support, and networking opportunities to their members, and being a member often validates your business in the eyes of the customer. The American Rental Association is the largest trade association in the industry with over 12,000 members. They offer networking events, certifications, industry reports, and business resources to help grow your rental store.
Starting a rental business takes careful planning and hard work, but it can pay off if you find an ideal niche, attract customers, and keep them coming back with great products and service. With some business savvy and excellent inventory, your rental store can thrive for years to come.